Fair Go Privacy Policy
We love a good laid-back chat, so we’ve kept our policy relaxed and friendly. However, we also take your privacy (and our legal obligations) seriously. By visiting or playing at Fair Go Casino (“we,” “us,” “our,” or “the Casino”), you agree to everything described below.
What Info Do We Collect?
Just like you can’t have a barbie without snags and tomato sauce, you can’t play at Fair Go without giving us some personal info first:
- Contact Details: Your name, email address, mailing address.
- Payment Information: Credit/debit card details, e-wallet IDs, or other payment info.
- Technical Data: IP address, player traffic patterns, device/browser details.
- Survey/Promotional Data: Info you give us if you fill out one of our occasional surveys or enter comps.
We promise we’ll use our best efforts to keep all of it safer than a wombat in its burrow.
Legal Bases for Collecting Your Info
We collect and process your personal details on a few “legal bases” (sounds fancy, right?). In short, we do it:
- To Fulfil a Contract: So you can play, deposit, withdraw, and get your well-deserved winnings.
- With Your Consent: For certain marketing or promotional emails—if you say yes, we’ll send ‘em; if you say nah, we won’t.
- Under Legitimate Interests: For improving site performance, preventing fraud, or making sure the Casino is as safe and fair as we claim.
- For Legal Requirements: To follow local regs, meet anti-money-laundering (AML) and “know your customer” (KYC) obligations, or any other laws.
Why Do We Collect It?
- Processing Transactions: Your name, address, and payment info let us handle deposits, withdrawals, and other account transactions quicker than a whip crack.
- Marketing & Promotions: We might send you ripper promos or news about the Casino (unless you opt out). If it drives you troppo, you can unsubscribe in a flash.
- Improving Your Experience: We track traffic patterns so we can spruce up our website, ensuring everything runs as smooth as a well-oiled ute.
- Website Diagnostics: Your IP address helps us diagnose server hiccups, keep out troublemakers, and deliver location-specific features.
Advertising & Cookies
Our advertising system logs IP addresses to tailor language settings and promos. We (and occasionally our advertising partners) may use cookies—tiny text files living in your browser—to remember your preferences, keep you logged in, and generally make your time here more comfy than a sunny arvo.
Types of Cookies:
- Essential Cookies: Needed for the site to run (like staying logged in).
- Performance & Analytics Cookies: Help us figure out what features are popular as a meat pie at a footy match.
- Marketing Cookies: For targeted promos or ads from us or our partners (with your consent where that’s required).
Most browsers let you block or delete cookies if you prefer. Just know that blocking them might hamper some site features.
International Data Transfers
Fair Go sometimes uses third-party processors or partners located in other regions, so your personal info might be transferred overseas. Rest assured, we’ll use proper safeguards (like standard contractual clauses) to ensure your data is guarded as tightly as a koala grips a gum tree.
Account Creation & Confidentiality
We collect email addresses from those who contact us via email. Any personal details you provide during registration or verification stay strictly confidential. We’ll no sooner share them with a random third party than we’d ask for a middie in Melbourne or a butcher in Brisbane.
- Account Notices: We’ll use your email address for essential info: deposit confirmations, software updates, policy changes, etc.
- ML & KYC Compliance: Because we’re a legit casino, we sometimes need to verify your age, ID, and financial details to stay on top of anti-money-laundering rules and protect our community.
- Third-Party Sharing: We use certain service providers (like payment processors or ID verification services) on a need-to-know basis, under strict confidentiality agreements.
- No Other Sharing: Unless required by law or a regulator, we don’t share your personal info with outside companies.
Possible Public Winner Announcements
If you snag a massive jackpot and we’d love to give you a shout-out, we’ll ask first. If you say no, your big score remains strictly between us.
Winnings & Financial Info
Any dough you win (payouts, jackpots, etc.) is 100% confidential. Rather than letting your details go walkabout, we store all financial info securely. We only disclose details if the law (or a regulator) twists our arm.
Security Measures
While we might chat like mates at the local servo, we don’t mess around with data security. We use:
- Encryption for sensitive details (like card info) during transfers.
- Secure Servers & Firewalls to keep stored data locked away.
- Access Controls so only authorised staff (and equally trustworthy third parties) can see your info.
No system is flawless, but we’ll do our darndest to keep your data safer than a crocodile’s clutch of eggs.
Data Retention & Deletion
We hang onto your data only as long as needed, such as:
- Legal & Regulatory Requirements: Some gambling laws (including AML and KYC) require us to keep transaction records for a while.
- Business Operations: So we can process transactions, handle disputes, and answer your questions.
After that, we securely delete or anonymise your details, ensuring they can’t be traced back to you.
Your Rights (Depending on Your Location)
If you’re in a place that grants extra privacy rights, you might be able to:
- Access Your Personal Data (request a copy of what we have on file).
- Request Correction if any data is out of date or incorrect.
- Request Deletion if we’re not legally bound to keep it.
- Object or Restrict Processing in certain scenarios.
- Request Data Portability (get your info in a structured, machine-readable format).
- Withdraw Consent (e.g., unsubscribing from marketing lists).
Give us a hoy at
Minors
Fair Go is strictly for players who are 18+ (or of legal age wherever you are). We don’t knowingly collect data from minors. If you’re not old enough to drive or buy a schooner, please step away from the pokies.
Changes to This Policy
We may update this Privacy Policy to reflect new laws or new site features. If we make big changes, we’ll let you know via our site or a direct message.
International Visitors
We welcome players from different corners of the globe (where online gambling is legal). That’s why we mention data transfers, privacy rights, and relevant rules—they can vary depending on where you live. Either way, we aim to protect your personal info no matter your location.
Contact Fair Go Casino
Any questions about your privacy? Want to unsubscribe from our bonza newsletters? Need more info about AML/KYC or data protection? We’re here for you. Give us a shout at:
Too Right, Mate!
By continuing to use our site, you’re basically telling us, “Too right—I accept this Privacy Policy in all its laid-back glory.” Thanks for giving it a read, and may your next spin be a lucky one!
Version 1.0
Effective Date: January 27, 2026
